TECHNICAL SUPPORT
Pre-sale Support
Pre-sale technical team would work on explaination the advantage of the products or services to the potential cusomers as well as telling them how the services or products are better than their competitors' with the help of their current presenting technical skill. We also work with the team of the technically proficient resources who focus on the technical aspects as the marketing and selling portion, who have to help customers and partners evaluate, adopt and expand the use of their KIOSK product.
SDK Development
Tita provides a set of development tool and complete SDK used to develop applications on Windows or Android platform and enable to speeds up develoement to save customers time and money, also allow customers to switch between supported device with little to no code work.
The KIOSK and its parts' SDK give an easy to use and well documented interface for our supported devices which customer would like to purchase or redevelop. We are pleased to offer helpful support for our KIOSK SDK and be happy to get you online with our engineers team and answer any questions you could have.
Training Support
Tita technologies would upload relevant videos or guide to give a training course or solutions for distributors or system integrators, ensure that they could sell and maintain the products easily. Overall training course would cover hardware & parts introduction,OS installation and configuration, and SDK guideline. In other word, our customized training materials from manuals to e-learning module enable distributor to sell our products with easy efforts.
Post-sales Services
Basically any post-sales strategy is to understand our customers properly. We can say that this is one process which can bind your customer to you for a long time. We could give the best out of result of product they have bought. In view of that, we guranteed that all products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, we will, at its option, either repair or replace any part of its products that prove defective by reason of improper workmanship or materials.